Privacy Policy

AEO Engine is a product of Satkar Softwares Pvt. Ltd., Pune, India, which is responsible for the personal data described here. Contact: manish@satkarinfotech.com.

At checkout we collect your name, email address, optional phone number, billing address, and, for businesses, company name, website and tax registration number. We also record which plan you bought and which agreements you accepted, with the date.

We never receive or store card numbers, security codes or other payment credentials. Those are entered directly into Paddle's checkout.

When you create an account we store your name, email address, optional company, job title, website and country, a one-way hash of your password (never the password itself), your email preferences, and the audit results you choose to save.

To keep your account secure we record each sign-in, failed sign-in attempt and account change with the date, IP address and browser type, and keep a list of the devices signed in to your account. You can see this history and sign out other devices under Account → Security. We use a single essential cookie to keep you signed in; it isn't used for advertising or tracking.

You can delete your account at any time under Account → Security. This permanently removes your profile, saved audits, sessions and account history. Order and payment records are kept separately for as long as tax law requires.

Paddle.com, our merchant of record, receives your name, email, billing address and business details to process payment, calculate tax and issue invoices. Paddle processes this data under its own privacy notice. Our database is hosted by MongoDB Atlas and account emails are sent through our email provider; both process data only to provide those services to us.

When you request a custom quote or send a message through the contact form, we store the details you submit so our team can reply. We don't add you to marketing emails unless you opt in.

Server log files you analyse with the AI bot log analyzer are processed in your browser and are not uploaded to us.

We use your data to provide the service you asked for (your account, saved audits, orders and replies to your messages), to keep accounts secure, to meet legal and tax obligations, and, only if you opt in, to send product news.

Account data is kept until you delete your account. Contact messages and quote requests are kept for up to two years. Order, payment and invoice records are kept for as long as tax and accounting law requires. Our database and email providers may store data outside India, under their own security commitments.

You can see and correct most of your data under Account → Profile and delete your account at any time under Account → Security. To ask for a copy of your data, a correction or deletion, write to manish@satkarinfotech.com and we will reply within 30 days.